Why is your washing machine making noise and vibrating? The shock absorbers and bearings are key.

Your washing machine is shaking violently and making strange noises during the spin cycle. This not only creates noise but can also damage the machine. Master Xiao Yijiang explains the main causes: \n\n1. Failed shock absorbers: Bottom-mounted hydraulic shock absorbers (2-4 total) lose damping or leak oil over time, losing their buffering effect. Replacing them is affordable but must be done promptly to avoid damaging other parts. \n\n2. Worn bearings: The inner drum bearings are critical for rotation support. When worn, they cause metal grinding sounds and wobbling. To diagnose, power off the unit and manually rotate the drum; uneven resistance or excessive play indicates a bearing issue. \n\n3. Loose counterweights: If bolts securing the concrete counterweights loosen, severe vibration occurs. Tightening the bolts resolves this. \n\n4. Dislodged springs: If the suspension springs holding the inner drum break or detach, the drum loses balance.\n\nMaster Xiao Yijiang recommends a full inspection every 5 years to catch issues early. Our experienced technicians provide a 3-month warranty on all repairs.